Our Vision

To make shopping for premium brands a premium experience. Worldwide. Responsibly.

Everyone wants to be the biggest and best at what they do. But when we set our sights on something, we do whatever it takes to get there. So when it came to our vision, we only had one option: to set the bar high.

Not only do we want to be the premium department store of choice, we want to make shopping with us – and working with us – a premium experience too. We want it to be worldwide. And we want to do it responsibly.

There’s a solid strategic vision here. And the braver our people – the more entrepreneurial they are in their approach – the closer we’ll get to making it happen.

Our Values

Our values mean something different to everyone who works here. Think about it. People don’t switch their values on/off when they come in and out of work. So, while we have a set of values that we all share, we want them to feel personal to you too:

Vision & values

We put the customer first

– The customer comes before everything else
– Be polite, present and positive
– Treat others as you would like to be treated

We want to be the best

– Be true to yourself
– Realise your potential
– Beat your personal best

We’re brave and inspirational

– Show your passion
– Try something new
– Believe anything is possible

We respect each other & our planet

– Make ethical decisions
– Be kind to team and community
– Protect the environment

We work as one team

– Support each other
– Respect others’ perspectives
– Trust the experts