In it for passion,
not just fashion

Supply chain & logistics

Our team in Supply Chain is responsible for managing our products all the way from the factory gates to store loading bays and even direct to customers’ homes. Whether this is on a boat from China, an air shipment from India or on a truck from Turkey, everything comes through our National Distribution Centre in Wellingborough.

Logistics are here to make sure everything happens as and when it should. A match made in House of Fraser heaven.

From there, products are distributed to either the store estate on our fleet of vehicles, or to the eCommerce Distribution Centre in Milton Keynes where the multi channel network is housed. The multi channel team are responsible for all of the direct to consumer deliveries including Internet orders to home, Buy & Collect to store and the Wedding List service.

Our role is to make sure all of our products are delivered to customers at the right time regardless of how far they have travelled from the factory or whichever route to market they have come through.

My work is challenging but I have support from an excellent boss and a culture that is fast paced, creative and innovative.

Dorothy Maxwell
Head of Sustainability